Terms of use


Order Minimum

The minimum order quantity for the initial order is €500. However, for any subsequent order the minimum order quantity is €250

Europe Shipping

Free shipping for orders above €500, otherwise the shipping fee are charged as per actuals. Once your order has shipped, you will receive tracking information by email. If for some reason you don't receive this information please contact us.

International Shipping

We bill according to actual charges of our shipping partners. Please note that we can not assume responsibility for any damages that may occur during international transit.

PLEASE NOTE: Packages may be subject to customs, duties, or others fee that are calculated by country. The customer is responsible for paying any and all customs duties and fees. Unfortunately Sandhi has no control over this. We are not able to mark any packages as zero value or as gifts to avoid customs duties or fees.

Payment Methods

All first orders require payment in full prior to or on delivery. We accept bank transfer and credit cards. Customised terms can be discussed and agreed upon on case by case basis.

Ordering and Delivery

Orders can be placed online, or by contacting your sales representative directly, or by contacting us.

All Orders will be processed and shipped within 3 business days. Business days exclude, Saturdays, Sundays, or major Holidays. There might be some exceptional delays, for which we will keep you informed. Also, Sandhi reserves the right to cancel any order, in which case the buyer will be informed via email.

Returns and Defects

Any product damaged in transit, or defective in some way, can be exchanged or refunded with us. We will pay the shipping costs in case of any exchange on account of defective or faulty products.